My fiancé, Chris, and I decided to go ring browsing but both had no experience or knowledge regarding rings. He had heard on the WKNR-ESPN 850 about a family place that was supposed to be good for first-time ring shoppers like us. When we first arrived, Josh immediately put us at ease. He was very patient with us as we asked him a bunch of questions. After we left I urged Chris to consider Bookman and Son for the actual purchase because something just felt right about them. The ring is absolutely stunning. We couldn’t be happier about our experience at Bookman & Son. Thank you!
I have to tell you, you were all spot on regarding Josh and the fine folks at Bookman & Son. Josh was patient and so kind with my girlfriend (now fianceé') when we first walked through his doors. After quick/precise and informative one-on-one meetings and emails, Josh was able to get the right diamond in the right ring for the right price. Josh and his company were exactly what I needed for this huge step in my life. Josh was informative, polite and really nice to speak with throughout this whole process.
ESPN 850 WKNR “Really Big Show” listener
Hey Rizz, thank you for leading me to Bookman & Son for my engagement ring. Just as many of your listeners, I didn't have any experience shopping for fine jewelry. The first time I came into the store, I met Josh and he patiently listened to my girlfriend while she expressed her ‘unique’ style. Josh gave me the opportunity to have the best of both worlds: Her giving some input on some unique ideas and then me taking a few of them to Josh to put my personal touch on it.
a week ago
Excellent service and selection. I called with a last minute change to the earrings I ordered and Josh was able to accommodate without any problems. He was still able to provide a great quality product and exactly what I was looking for even with a small window to get it done. Thanks Josh for your excellent customer service and product you produced. I will definitely start coming to you more often with my jewelry needs!!
a month ago
Josh and his staff were extremely helpful and courteous and provided exceptional customer service from the moment I met them. I visited 4 other jewelers and none of them compared to what Bookman had to offer. Josh’s ring selection was far superior along with his detailed insights and explanations regarding different types of rings. Josh was patient with me as we browsed many different rings and was very understanding of my opinions. Josh always made me feel comfortable and his only concern was delivering the best possible product for me. Even after the purchase, Josh made sure to follow up with me and ensure everything was perfect. Josh was extremely quick to get back to me anytime I reached out to him and thoroughly communicated with me the entire process. I will be recommending Josh to any friends or family looking to purchase jewelry.
10 months ago
Great experience and very comfortable for first timers!! Adding to this review from 2 years ago! Went back today for a anniversary gift and had another awsome experience!! They were able to work with my budget and I couldn't be more satisfied! Looking forward to my 3rd trip back in the future.
3 months ago
Josh is absolutely amazing! He and his staff are very knowledgeable. I splurged and bought myself two rings. I wanted to be able to stack them and wear them separately. He and his staff helped me find the perfect rings. They even suggested one ring that was more in my budget, but because of their honesty and the quality, I went with a more expensive ring. I felt NO pressure whatsoever to purchase the more expensive ring. My experience was amazing and I will never go to another jeweler. Customer service and quality of jewelry are superior.
a month ago
We have been customers of Bookman and Son for over 25 years. Jeff has designed, redesigned and perfectly crafted several beautiful pieces for us. We have also purchased several pieces from their showcases. Jeff and Josh are great to deal with, knowledgable, professional and very friendly. Recently I was looking for a particular piece they didn't have in the store. The next day I received a phone call that the piece was in for me to preview. This is just one example of the great service at Bookman and Sons. Responses are always in a timely and courteous manner. They go the extra mile to help you find what you are looking for and ensure that you are pleased with your purchase. Walking in the store Josh always greets you with a smile and it's a pleasure to shop in such a warm, calm and relaxing atmosphere. We can't say enough good things about Bookman and Son. We are very satisfied with all of the business we have done with Bookman and Son and highly recommend them for all of your fine jewelry purchases. 10+ stars to Jeff and Josh Ron & Sharon