My fiancé, Chris, and I decided to go ring browsing but both had no experience or knowledge regarding rings. He had heard on the WKNR-ESPN 850 about a family place that was supposed to be good for first-time ring shoppers like us. When we first arrived, Josh immediately put us at ease. He was very patient with us as we asked him a bunch of questions. After we left I urged Chris to consider Bookman and Son for the actual purchase because something just felt right about them. The ring is absolutely stunning. We couldn’t be happier about our experience at Bookman & Son. Thank you!
I have to tell you, you were all spot on regarding Josh and the fine folks at Bookman & Son. Josh was patient and so kind with my girlfriend (now fianceé') when we first walked through his doors. After quick/precise and informative one-on-one meetings and emails, Josh was able to get the right diamond in the right ring for the right price. Josh and his company were exactly what I needed for this huge step in my life. Josh was informative, polite and really nice to speak with throughout this whole process.
ESPN 850 WKNR “Really Big Show” listener
Hey Rizz, thank you for leading me to Bookman & Son for my engagement ring. Just as many of your listeners, I didn't have any experience shopping for fine jewelry. The first time I came into the store, I met Josh and he patiently listened to my girlfriend while she expressed her ‘unique’ style. Josh gave me the opportunity to have the best of both worlds: Her giving some input on some unique ideas and then me taking a few of them to Josh to put my personal touch on it.
2 months ago
Josh was great when helping me choose a diamond for an engagement band setting, taking the time to explain the different options that would fit and why. He also broke down which diamond would look largest and which diamond was the best value. He did not even push for the most expensive option. We later went back to Josh to have the engagement band altered slightly so the wedding band would fit a little more flush to the engagement band and josh took care of us at no cost. Great experience and we will be returning in the future.
in the last week
Everything you have heard on the commercials is true. Josh Bookman will personally wait on you. You can look around freely without being accosted. But when you are ready, he will patiently answer all your questions and show you as many pieces as you like. Furthermore the jewelry lines he carries are exceptional and reflect a discerning eye. Finally, when in my case you spend several thousand dollars, presentation is very important. When she opens it, you don't want it to be a jumbled mess. In my view there is only one way that retail survives, and that is customer service. Sadly, its dead in most retail establishments. That is why Amazon is taking up so much space. I use Amazon, but, I have no loyalty to them. When I find a retailer who treats me well, I am very loyal. I don't think I need to shop any other jeweler in the future, because if I have something in mind that Josh does not carry, I'm fairly certain he would go out and find exactly what I want. Bookman & Son is doing it the right way.
in the last week
Great customer service. The diamond in my wife's ring had loosened in the setting. They were able to quickly tighten it up (10-15 minutes while I waited) at a great price even though the ring was not originally purchased at their shop. We'll definitely shop here first for future purchases.
2 months ago
I highly recommend going with Bookman & Son Fine Jewelry when shopping for any jewelry. I went in there to buy an engagement ring and Josh was the absolute best. I went in there not knowing much about diamonds but knew the style that I wanted. Josh was extremely helpful and insightful during the process. He had patience with me and explained each diamond that I was considering in detail. I did not feel pressured at all and he helped me decide on the perfect diamond and created a ring that I was exactly looking for. I could not ask for a better experience during an important process in my life. I will continue to go through Josh for any of my jewelry needs and will refer anyone that I can to his business.
2 months ago
Josh was extremely helpful in finding the perfect engagement ring. From our first meeting he was willing to do whatever it took to find exactly what I was looking for and in my price range. Very friendly and always available. Couldn’t be happier with the end result.