Reviews

652 reviews
5 on Google

Angela

My fiancé, Chris, and I decided to go ring browsing but both had no experience or knowledge regarding rings. He had heard on the WKNR-ESPN 850 about a family place that was supposed to be good for first-time ring shoppers like us. When we first arrived, Josh immediately put us at ease. He was very patient with us as we asked him a bunch of questions. After we left I urged Chris to consider Bookman and Son for the actual purchase because something just felt right about them. The ring is absolutely stunning. We couldn’t be happier about our experience at Bookman & Son. Thank you!

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John

I have to tell you, you were all spot on regarding Josh and the fine folks at Bookman & Son. Josh was patient and so kind with my girlfriend (now fianceé') when we first walked through his doors. After quick/precise and informative one-on-one meetings and emails, Josh was able to get the right diamond in the right ring for the right price. Josh and his company were exactly what I needed for this huge step in my life. Josh was informative, polite and really nice to speak with throughout this whole process.

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ESPN 850 WKNR “Really Big Show” listener

Hey Rizz, thank you for leading me to Bookman & Son for my engagement ring. Just as many of your listeners, I didn't have any experience shopping for fine jewelry. The first time I came into the store, I met Josh and he patiently listened to my girlfriend while she expressed her ‘unique’ style. Josh gave me the opportunity to have the best of both worlds: Her giving some input on some unique ideas and then me taking a few of them to Josh to put my personal touch on it.

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Latest Client Reviews

Matthew Urchek

in the last week

Josh was amazing to work with. I did a bunch of research and got a rough idea from my wife on the type of engagement ring she wanted. When buying the ring, Josh gave me some helpful pointers that helped me pick out the perfect diamond. He actually talked me into a less expensive one, but one with the perfect presentation. If you give him your budget he’s going to do everything he can to make sure you get the best ring while staying within that range. Their whole staff is super laid back too. They aren’t pushy and let you look around at your own pace for however long you need but are also right there to honestly answer any questions you have or to offer any advice. I loved the experience so much that I went back for our wedding bands as well. Safe to say Josh has a lifetime client with me.

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David Miller

in the last week

Josh and his staff are absolutely amazing!! They are there to help you every step of the way and make it an incredible experience. In no way whatsoever do they make you feel pressured or hover over you or any of that. This engagement ring was the most important purchase I’ve ever made and Josh made sure it was exactly what I wanted, and the final product was more beautiful than I ever could have imagined. Thank you Josh!

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Bryon Lewandowski

3 months ago

Great experience and very comfortable for first timers!! Adding to this review from 2 years ago! Went back today for a anniversary gift and had another awsome experience!! They were able to work with my budget and I couldn't be more satisfied! Looking forward to my 3rd trip back in the future.

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Andrew Donaldson

3 weeks ago

We went into Bookman and talked with Josh about a vision my fiancé and I had about customizing my grandma’s wedding band to match an existing ring design that is important to us. Josh went above and beyond to create this customized piece for us. Even though the value of the original ring was minimal he understood that the meaning of my grandmothers ring was invaluable to us and treated us with the same respect and professionalism that he would to someone spending a lot more. I can’t speak highly enough about our experience and we will forever be grateful for the family heirloom he was able to create for us.

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Mark Paterra

6 months ago

Best customer service I've ever had. Josh was very patient with us and made us feel important. Will go there for all of our jewelry needs. Highly, highly recommend. You won't be disappointed.

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Contact Information

8803 Brecksville Road
Brecksville, OH 44141

440.546.9999

Store Hours

Monday - Thursday 10:00 a.m. to 7:00 p.m.

Friday & Sunday10:00 a.m. to 4:00 p.m.

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