Do you hate going to
We know what it takes to make a guy feel comfortable in a jewelry store. We have a NO is okay policy.
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We DO listen to what’s important to you.
We DO ask simple questions to help understand the person you are shopping for so we can make some suggestions.
We DO stay within your budget and do not up sell you.
We DO have TV’s on showing ESPN to make you feel more at home and comfortable.
Contact UsWe do not pressure you to make a decision.
We do not ask you for your email address and cell phone number so we can hound you to no end.
We do not push product that we think you should buy.
We do not overdress so you feel uncomfortable.
Raul Ortiz
a week ago
Excellent service and selection. I called with a last minute change to the earrings I ordered and Josh was able to accommodate without any problems. He was still able to provide a great quality product and exactly what I was looking for even with a small window to get it done. Thanks Josh for your excellent customer service and product you produced. I will definitely start coming to you more often with my jewelry needs!!
Matthew Finkler
a month ago
Josh and his staff were extremely helpful and courteous and provided exceptional customer service from the moment I met them. I visited 4 other jewelers and none of them compared to what Bookman had to offer. Josh’s ring selection was far superior along with his detailed insights and explanations regarding different types of rings. Josh was patient with me as we browsed many different rings and was very understanding of my opinions. Josh always made...
Bryon Lewandowski
10 months ago
Great experience and very comfortable for first timers!! Adding to this review from 2 years ago! Went back today for a anniversary gift and had another awsome experience!! They were able to work with my budget and I couldn't be more satisfied! Looking forward to my 3rd trip back in the future.
Eileen Gullatta
3 months ago
Josh is absolutely amazing! He and his staff are very knowledgeable. I splurged and bought myself two rings. I wanted to be able to stack them and wear them separately. He and his staff helped me find the perfect rings. They even suggested one ring that was more in my budget, but because of their honesty and the quality, I went with a more expensive ring. I felt NO pressure whatsoever to purchase the more...
Sharon Bohnak
a month ago
We have been customers of Bookman and Son for over 25 years. Jeff has designed, redesigned and perfectly crafted several beautiful pieces for us. We have also purchased several pieces from their showcases. Jeff and Josh are great to deal with, knowledgable, professional and very friendly. Recently I was looking for a particular piece they didn't have in the store. The next day I received a phone call that the piece was in for me...
Bookman & Son Fine Jewelers continues to build our reputation for honesty, integrity and outstanding customer service. We are conveniently located in Brecksville off I-77 and welcome customers from all Northeast Ohio cities including: Broadview Heights, Cleveland, Independence, Richfield, Macedonia, Hudson, Seven Hills, Strongsville, Sagamore Hills, Twinsburg, Bath and Akron.
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